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Watch our CEO James Chang talk about our community with The Game and members who are affected by the recent Eaton fire below:
Supporting Our Community During the Los Angeles Fires
Pasadena FCU is deeply committed to supporting our members and staff during these difficult times. As part of this community, we are here to help and will keep you updated as the situation evolves.
Branch Status
- Open Branches
- Lake Ave. - 1285 N. Lake Ave., Pasadena, CA 91104
- Eastern Ave. (Bell Gardens) - 6840 Eastern Ave Suite B., Bell Gardens, CA 90201
- Rosemead Blvd. - 670 N. Rosemead Blvd., Pasadena, CA 91107
Contact Information
For Assistance:
- Call us at 800.445.PFCU (7328)
- Chat live with our representatives during normal business hours
- Use our secure Contact Form
- Log in using our Mobile App and Online Banking to access your accounts anytime, anywhere.
More Resources
We will continue to provide updates through this page. Please check back for the latest information.
*APR = Annual Percentage Rate. All Rates (APRs) are the lowest rate available subject to credit approval. Term determined by loan amount. Rate may be higher based on individual credit. Pasadena Federal Credit Union reserves the right to end or modify this promotion at any time.
Local Resources
Eaton Fire Recovery Information
Los Angeles County has provided useful information and resources for community members who have been affected by the Eaton Fire. Click the button below to learn more.
For Altadena residents:
Make a donation to the Altadena Chamber
Your donation will help rebuild business community, cover membership dues for those affected by the wildfire, provide scholarships for local seniors heading off to college, and much more.
The Altadena Chamber of Commerce is a 501(c)(6) non-profit business organization, (Tax ID #95-1570869). Contributions to section 501(c)(6) organizations are not deductible as charitable contributions on the donor’s federal income tax return. However, they may be deductible as trade or business expenses if ordinary and necessary in the conduct of the taxpayer’s business.
The Altadena Chamber of Commerce is a 501(c)(6) non-profit business organization, (Tax ID #95-1570869). Contributions to section 501(c)(6) organizations are not deductible as charitable contributions on the donor’s federal income tax return. However, they may be deductible as trade or business expenses if ordinary and necessary in the conduct of the taxpayer’s business.
To learn more about the Altadena Chamber of Commerce, visit here.
San Gabriel Valley Association of Chamber Executives (VACE) Resource
San Gabriel Valley Association of Chamber Executives (VACE) is requesting community members to share their experiences and concerns to better understand their needs.
Your feedback will be valuable in providing VACE information on how they can be of assistance, whether it's providing resources, facilitating connections, or offering other forms of support.
Additionally, if you know someone who has been affected by the wildfire and may not have access to the internet, please share their name and contact information on the form.
Useful Links
Disaster Assistance Relief
The Federal Government is providing disaster assistance relief to those who are affected by the recent Los Angeles fires.
Website: disasterassistance.gov
Call: 800-621-FEMA (3362)
Use: The FEMA mobile app
Property Tax Relief for Fire Victims
Property owners are entitled to property tax relief now and when they rebuild or move. Visit this helpful article to learn more.
Post-Disaster Scams & Safeguards to Protect Yourself
Post-disaster scams are on the rise! Beware of these trending scams and learn how to protect you and your loved ones.
Trending Scams
- Fake Donation Campaigns
- Phishing Emails and Texts
- Impersonation Scams - people posing as FEMA agents, etc.
- Fake Job or Housing Offers
- AI-Enhanced Scams
Safeguards to Protect Yourself from Post-Disaster Scams:
- Verify Before You Donate - Research organizations on trusted platforms like Charity Navigator or GuideStar. Avoid making donations to individuals or unknown groups without verification.
- Double-Check Assistance Offers - Confirm any assistance offer directly with the official organization. Genuine relief programs won’t require upfront fees or personal financial details.
- Protect Your Personal Information - Never provide Social Security numbers, bank account information, or passwords over phone calls, emails, or texts without verifying the source.
- Watch for Red Flags - Be cautious of high-pressure tactics, requests for unusual payment methods (gift cards or wire transfers), or organizations with vague or no information.
- Use Secure Communication - Only share sensitive information over encrypted websites (URLs starting with "https") or verified phone numbers. Avoid unsecured public Wi-Fi for transactions.
- Stay Updated on Scams - Follow updates from trusted sources like FEMA, local government agencies, or consumer protection organizations about emerging scams.
- Apply for Assistance with FEMA Directly - Use FEMA’s official website (disasterassistance.gov) or their helpline to apply for aid. Avoid third-party services claiming to expedite applications.
- When it Comes to Repairs, There’s No Such Thing as “FEMA-Certified” - Be wary of anyone claiming to be “FEMA-certified.” Verify credentials through state licensing boards or local authorities.
- Disaster Relief Volunteers Won’t Ask for Money - Genuine volunteers from reputable organizations like the Red Cross will not request donations or payments during relief efforts.
- Never Pay Up Front for Any Repairs - Legitimate contractors may request partial payment, but upfront full payments are a red flag. Insist on a written contract detailing work and costs.
- Be Skeptical of Social Media Ads - Avoid clicking on suspicious ads for disaster aid, services, or fundraising. Validate claims directly with reputable organizations.
- Sign up for USPS Informed Delivery - This free service from USPS lets you digitally preview incoming mail. It helps detect missing mail or unauthorized changes to your address that may signal identity theft.